EPIC TRAVEL: AGENCY PRIVACY POLICY

Effective Date: February 1, 2026

Epic Travel (“we,” “us,” or “our”) respects your ("you" or "traveler") privacy and is dedicated to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you work with us for travel planning and booking services.


1. INFORMATION WE COLLECT

We gather personal information necessary to arrange and manage your travel. Depending on your trip, this may include:

Identity & Contact Information

  • Full legal name
  • Date of birth and gender
  • Home and business address
  • Email address and phone numbers
    Purpose:     To arrange bookings, communicate with you, and deliver travel documents.

Travel Documentation

  • Passport numbers (including issue and expiration dates)
  • Visa details and residency status
    Purpose:     To meet international travel requirements and provide required information to travel suppliers.

Payment Information

  • Credit card details and billing address (processed through secure third-party providers)
    Purpose:     To process deposits and final payments.

Travel Preferences

  • Loyalty or frequent flyer numbers
  • Seating preferences
  • Dietary restrictions
  • Medical or accessibility needs
    Purpose:     To personalize your travel experience and accommodate special requirements.

Booking History

  • Records of past trips, quotes, and related communications
    Purpose:     To enhance our services and assist with future travel planning.


2. HOW WE COLLECT INFORMATION

We collect information in several ways:

  • Direct Communication: When you contact us by phone, email, in person, or through digital messaging platforms to request quotes or make bookings.
  • Forms: When you complete physical or online forms we provide.
  • Third Parties: From travel suppliers (such as cruise lines and hotels) when confirming reservations, or from other authorized third parties like travel insurance providers.


3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide Services: Research, book, confirm, and manage all elements of your travel, including flights, accommodations, cruises, tours, and transfers.
  • Communicate: Send quotes, confirmations, updates, alerts, and travel documents.
  • Support Safety & Security: Share necessary health or emergency contact details with suppliers when required for your travel safety or by law.
  • Send Marketing Communications (with Consent): Provide newsletters, promotions, or special offers if you have opted in.
  • Process Payments: Complete secure financial transactions through compliant payment systems.


4. SHARING & DISCLOSURE OF INFORMATION

We share your information only when necessary to provide services or comply with legal obligations:

  • Travel Suppliers: Airlines, hotels, cruise lines, tour operators, and other providers require relevant details (such as names, passport information, dates of birth, payment details, and preferences) to confirm bookings.
  • Service Providers: Trusted third-party vendors, including payment processors, insurance providers, and technology partners, assist in operating our business and are contractually required to safeguard your information.
  • Legal Obligations: We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights or property.
  • Business Changes: If our business undergoes a merger, sale, or restructuring, personal information may be transferred as part of that transaction.


5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

  • Payment Protection: We do not permanently retain sensitive credit card information. Payments are processed through secure, encrypted third-party gateways that comply with recognized industry standards (such as PCI DSS).
  • Limited Access: Only employees and authorized agents who require your information to perform their job responsibilities may access it.


6. INTERNATIONAL DATA TRANSFERS

Because we work with travel suppliers around the world, your personal information may be transferred outside your country of residence to complete your reservations. By booking with us, you consent to these international transfers. Please note that data protection laws in other countries may differ from those in your home jurisdiction.


7. CONSENT & MARKETING PREFERENCES

Implied Consent: By providing your information to request a quote or book travel, you consent to its collection, use, and disclosure as described in this policy.

Opt-Out of Marketing: You may unsubscribe from promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing messages, we will continue to send important service-related communications, such as booking confirmations and travel updates.


8. ACCESSING OR CORRECTING YOUR INFORMATION

You may request access to the personal information we hold about you and ask us to correct inaccurate or incomplete details. Requests must be submitted in writing using the contact information below.


9. UPDATES TO THIS POLICY

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always indicate the effective date at the top of the policy. We encourage you to review it regularly.



10. CONTACT INFORMATION

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Epic Travel
Email:WeTakeYouThere@EpicTravel4u.com
Phone: (248) 499-0083